Exchange Policy

We believe our customers come first!  If you would like to exchange or refund your purchased item please reach out to an agent and they will guide you through our process mentioned below.

 All products purchased from www.mahedorah.com can be exchanged only if they are received in a damaged condition, wrong size, incorrect article within 3 days of the delivery date, no-questions-asked! 

 Articles are qualified for exchange only if they are unused, unwashed, all tags are intact and the packing is in its original condition. Any excess fabric or embellishment utilized during photoshoots will not be provided with the product unless mentioned on the website. Such exchange/ refund claims will not be regarded as valid. 

• Process of Online Exchange:  Simply notify us of your exchange intention within 3 days of delivery date and share tracking details along with your order # with our customer services team by calling or message via WhatsApp +92323208000.

You may choose to use any of below approved courier service companies. You must share tracking # details within 2 working days of dispatch to our premises.

Approved Courier Services: TCS, M&P, LEOPARDS, CALL COURIER, BLUE EX, TRAX

Please send the article to the following address:
KH, No-416, Main Peco Road, Lahore 54000, Pakistan

All shipping costs will have to be borne by the customer.